How can we help you?
Payments
How can I pay with Suyool?
How to find merchants that have Suyool as a payment method?
How to pay at a merchant that doesn’t have Suyool as a payment method?
Can I pay any bills with Suyool?
What are the fees for paying bills with Suyool?
What to do if I paid twice?
Do I get a receipt of payment?
Can I get a refund on my wallet?
How long will it take for a refund to reach my wallet when paying with the QR?
How long will it take for a refund to reach my wallet when paying by card?
In which currency can I pay with Suyool?
What is the auto conversion feature?
Can I use my Suyool account abroad?
Can I block a subscription payment on my card?
How can I pay with Suyool?
There are multiple ways to pay with Suyool at our merchants:
- In-store: You activate your Suyool QR by tapping on it, the cashier scans the QR, and payment is completed.
Check out our step by step tutorial here:
- Online: If you are shopping online using your desktop:
Go to the “S Tab”
Slide your QR from the top page,
Tap on the camera icon, scan the QR added on the website
Confirm the payment from your app.
If you are shopping online using your phone:
Press on Open app on the checkout page
Confirm the payment from your app.
- RTP (Request to pay): The merchant sends you a request to pay, you will receive a notification, confirm the amount & the payment is done.
