How can we help you?
Payments
How to activate Suyool Global eSIM on iPhone?
Have an iPhone that supports eSIM and bought a Suyool Global eSIM? Follow the steps below to activate it:
Once purchased, save the QR of your eSIM to your photos or take a screenshot of the screen.
Open your settings app.
Tap on “Cellular” & “Add eSIM”.
Choose "Use QR Code".
Tap on "Open Photos" & select the saved QR picture.
Label & choose your primary line to call or send messages and iMessage & FaceTime.
Choose the eSIM plan as your default line for Cellular Data.
⚠️ Do not turn on ‘Allow Cellular Data Switching’ to prevent charges on your other line.
Tap on the eSIM purchased & make sure the data roaming is toggled on.
You can also check out the Youtube Tutorial here:
How can I pay with Suyool?
How to find merchants that have Suyool as a payment method?
How to pay at a merchant that doesn’t have Suyool as a payment method?
Can I pay any bills with Suyool?
What are the fees for paying bills with Suyool?
What to do if I paid twice?
Do I get a receipt of payment?
Can I get a refund on my wallet?
How long will it take for a refund to reach my wallet when paying with the QR?
How long will it take for a refund to reach my wallet when paying by card?
In which currency can I pay with Suyool?
What is the auto conversion feature?
Can I use my Suyool account abroad?
Can I block a subscription payment on my card?
Can I purchase an eSIM on Suyool?
How to purchase & activate Suyool Global eSIM?
How to activate Suyool Global eSIM on iPhone?
What to do if my eSIM is not working on iPhone?
