How can we help you?
Transfers
How can I send money with Suyool?
Who can I send money to with Suyool?
Is there a fee for transferring money in Suyool?
Can I send money to a person without exchanging my personal details with them?
How do I request money on Suyool?
What if the phone number I am requesting money from is not a Suyool user?
Can I reject a transfer?
Are there limits and restrictions on Suyool users’ transfers?
What do I do if I sent money to the wrong number?
How do I request money on Suyool?
Suyool users can request money from any Lebanese mobile number.
All they need to do is:
Go to the “Wallet Tab”.
Tap on “Request Money”.
Insert the name of the contact they are requesting the money from, or their phone number.
Choose the currency (USD or LBP).
Add the amount.
Finally tap “Confirm & Send Request”.
- If they are a Suyool user they will instantly receive the request on their app.
- If they’re not a Suyool user, they’ll receive a link from the requester which will redirect them to a web page where they will have 2 options. They can either download the Suyool app, add money to their account and transfer the amount or go to any BOB finance branch and pay the amount in cash.
Explore two step-by-step tutorials: one for requesting money from Suyool users and another for requesting from anyone, whether they use Suyool or not!
Request money from other Suyool users:
Request money from anyone (even non-Suyool users):
